Privacy Policy

Last updated: March 2025

We take your privacy seriously. Here's what we do with your information, in plain language.

What We Collect

  • Information you provide on your application (name, contact info, financial details)
  • Your communication with us (emails, messages, calls)
  • Technical data (IP address, browser type, etc.)
  • Credit information from credit bureaus (with your permission)

What We Do With It

  • Process your loan application
  • Communicate with you about your account
  • Comply with legal requirements
  • Improve our service
  • Prevent fraud

What We Don't Do

  • Sell your data to third parties for marketing
  • Share your information unnecessarily
  • Keep your data longer than required
  • Use your data for purposes you didn't agree to

Your Rights

You can request to see your data, correct it, or delete it (subject to legal requirements). You can opt out of marketing communications. You can ask questions about how we use your data.

Security

We use industry-standard security measures to protect your data. We encrypt sensitive information. We limit access to authorized personnel only. We regularly update our security practices.

Questions about privacy? Contact us at privacy@crookswest.com